Download PDF of Frequently Asked Questions
UA Online is a distinct, fully online campus within the University of Arizona equal to the other on site campuses. Those campuses currently include UA Main, UA Phoenix-Biomedical and UA South. In the future, distinct campuses may include UA Distance for distance learning sites, and UA Community for non-degree programs. As a campus, UA Online houses all UA exclusively fully on-line degree programs and certificates, both undergraduate and graduate. Academic Initiatives and Student Success administer UA Online under the leadership of Senior Vice Provost Melissa Vito, Vice Provost for Digital Learning and Student Engagement Vincent Del Casino, and Joel Hauff, Executive Director, Online and Distance Education Administration. Within the UAccess system, the campus and fully online plans and programs offered through that campus will be identified with the code ONLN. The UA Online website lists fully-online program offerings and allows prospective students to enter their contact information for follow up.
Administration and faculty recognized the need to integrate fully-online programs under one portal to maximize the potential of existing successful online program efforts. The goal of UA Online is to provide the best quality online education for students, and to also provide marketing support tied to UA’s core identity and integration of these programs with the enterprise systems and processes used to conduct all other UA business. UA Online combines the best of previous online programs with new initiatives to achieve that goal.
What is the difference between a UA Online degree program/course and a Main Campus or UA South degree program or online course (iCourse)? Why are they different?
The admissions requirements and graduation requirements for degrees are the same, regardless of campus or instructional modality. Students’ options for courses and degrees are contingent on their enrollment in a campus: UA Online students will only be allowed to enroll in degree programs and courses set up in the UA Online campus. UA Main campus students will only be allowed to enroll in Main Campus courses and degree programs. This includes iCourses, which are exclusive to Main Campus students. UA South degree program students continue to have access to Main Campus courses and receive supplemental bills when enrolling in these courses.
UA Online undergraduate students will pay a per-credit-hour fee currently ranging from $490 to $515,including tuition and mandatory fees as well as program fees (stated as a single amount). These fees are the same for in and out of state residents. UA Online graduate students will also pay a per-unit fee, which includes tuition and mandatory fees and may also include program fees. This fee structure is a primary reason for the requirement that students remain within their campus. UA Online students eligible for federal financial aid will be able to apply their aid to UA Online budgets. UA Online students are not eligible for the institutional aid available to Main campus and UA South students. Undergraduate students are eligible to change campuses one time only, through a designated process during their tenure at UA. Further campus changes will require administrative approval.
In Fall 2013, the entire portfolio of the Outreach College was administratively moved to the division of Student Affairs and Enrollment Management/Academic Initiatives and Student Success. This portfolio, including distance learning, fully online graduate programs and certificates, and non-degree courses and programs, is overseen by Senior Vice Provost Melissa Vito. All current Outreach programs are now part of UA Online. Administratively, all questions related to former Outreach College programs should be directed to Academic Initiatives and Student Success. UA Online is expanding to include undergraduate degree programs in order to meet our campus’s enrollment goals. UA Online went live in February to enroll new students who will begin their programs in Fall 2015
Our goal is to have one enterprise system for all UA’s degree programs and campuses. Administratively, UA Online is fully integrated into the business processes of the campus. And there is not distinct independent structure of administration and oversight for UA Online. Additional personnel required, will be integrated into existing Colleges and departments. This includes enrollment services, financial aid, registration, academic advising and instructional resources for the programs among other services. In addition, our goal is for functions related to service of UA Online students be tightly networked centrally. We will provide this unity through: • Common instructional design services for UA Online programs provided through the Office of Digital Learning, • Hiring of an Associate Director of Online StudentSuccess centrally, • Reconfiguration and modification of existing systems as required to accommodate the needs of UA Online students within our core business processes.
The existing online graduate programs will continue to provide the existing online offerings to UA Online students. UA Online will offer General Education, Foundations and all courses required for students to earn degrees in fully-online format. As we build a fiscally self-sustaining model, the first cohort of undergraduate programs will offer a select few courses in their majors each semester. As a campus,UA Online houses all University of Arizona exclusively fully on-line degree programs and certificates, both undergraduate and graduate. An ONLN undergraduate schedule of classes will be available in April, 2015. In cases where the UA Online does not yet offer all the pre-requisites, such as lab science courses, for a particular undergraduate degree, we will identify these as Transfer Only degrees and will clearly identify to students courses that must be completed elsewhere.
UA Online students will have access to Library, 24/7 Tech Support and other centralized support services traditionally covered by mandatory student fees. We are developing a fee-for-service model for other services UA Online students may want to opt-in for and that departments would like to provide, such as Campus Health & Recreation.
A list of programs is available at http://uaonline.arizona.edu/programs/undergraduate. Students can enter their contact information on the site to request more information. For students who prefer to call, the main contact number for UA Online is 520-621-0898. The primary contact for prospective Undergraduate students is Joe Embacher, Enrollment Services Coordinator, firstname.lastname@example.org, 520-621-3237. Prospective Graduate students can also enter their information for follow up, or may find department contact information on links on the graduate program page.
Can you add our url for our program or department link to the UA Online website program description for our degree or certificate?
To ensure a consistent experience for prospective online students and to avoid confusion in communication about the courses, scholarships, services etc offered to online students, we are linking from http://uaonline.arizona.edu to Degree Search for further information on all undergraduate programs and to the official Graduate College program pages for graduate programs.
• undergraduate leads generated through the site will be followed up with contact from Undergraduate Admissions/Enrollment Services.
• graduate leads generated through the site are provided to Stephanie Adamson, Director, Recruitment for the Graduate College.
Please contact Stephanie if you have questions about how leads will be distributed to departments for follow up or if you would like to add a link to your department or program-specific page to the Graduate College program page.
To discuss bringing a new program online, contact the office of the Vice Provost for Digital Learning and Student Engagement, Vincent Del Casino, or Abra McAndrew, Director of Academic Initiatives and Project Development. We can walk you through the steps of our pre-implementation assessment. This assessment is designed to provide a thorough analysis of the ability for departments and our campus to fully support all online program offerings in a self-sustaining model. Soon you can also visit the website for the Office of Digital Learning for a guide to the steps in the pre-implementation assessment process for new online programs.
The instructional design team within the Office of Digital Learning supports online program course development. Additional resources – buyouts, stipends, etc. – are distributed based on college and school/ department practice and resourced in negotiation with AISS when the program is established as a fully-online UA Online degree offering. Soon you can visit the website for the Office of Digital Learning for more information.
This initiative is funded partially through an infusion of capital from Central Administration, partially from reserves held in the former Outreach College and partially from new strategic investment dollars earned via ongoing programs administered by AISS. AISS also oversees the OEP dollars previously administrated by the Office of Instruction and Assessment (OIA). iCourse fees are not being used to support UA Online, as those resources (once accrued) will go toward supporting main campus online teaching programs.